General Terms & Conditions

Course conditions: Course fees do not include course materials unless otherwise stated. It is possible to join our courses at any time. Courses will be confirmed and invoiced in general 7-10 days before the course start. Courses will take place with 3-8 participants. In the event of too few participants, the lesson time will be reduced until the group minimum is reached again. We reserve the right to remove courses with too few participants from our course program. In this case the course fee will be refunded. Attendance certificates are issued at the end of a semester for 70% attendance or more.

Holidays: Holidays during the semester are the responsibility of the participant. The school follows the prescribed public holidays (Sonntage gleichgestellte Feiertage) of Canton Zürich and the Affoltern am Albis school seasonal holiday plan (Spring, Summer, Autumn & Christmas).

Course Fees: Course fees are to be paid before the course starts, by bank transfer or cash/card/twint in the office. The signature on the course register is binding for course renewal at a semester change. Should you withdraw from a course before the start of the semester (1st February or 15th August) or halfway through a semester (15th April or 1st November), a cancellation fee of CHF 100.- will be levied. The full course fees are non-refundable after the first lesson of the quarter.

Withdrawal from a course: The course fee cannot be refunded in the event of early termination by the participant. Absences from classes cannot be made up or refunded (exception: e.g. prolonged illness with medical certificate). Participants who have been registered with us for more than 6 months receive a discount which is valid for the following 12 months.

telc Exams: The candidate agrees to pay the examination fee (30 days before the examination or within 10 days after receipt of the invoice). The registration becomes valid only after payment has been received. The candidate accepts the examination regulations of telc GmbH (www.telc.net/agb). On the day of the examination, a valid ID and the confirmation of registration must be brought along. Examination dates will only be confirmed if there is a minimum of 2 participants per level, apart from level A1, where the minimum number of participants is 4. If there are not enough registrations per level, a surcharge of 100.- for an individual examination will be due, otherwise the examination will have to be cancelled or postponed.